Contents
Introduction
If you’ve recently shopped at Marshalls, you may have seen a receipt inviting you to a customer satisfaction survey—referred to online as MarshallsFeedback. It’s more than just a form; it gives you a voice and a chance to win a gift card.
In this guide, we’ll walk you through everything you need to know: what MarshallsFeedback is, how to participate, tips for success, common questions, and how your feedback helps the store improve. You don’t need to be a survey pro or tech-savvy—just follow the clear steps, some tips, and friendly examples. By the end, you’ll confidently complete “MarshallsFeedback” and maybe even win a reward.
What Is MarshallsFeedback?
MarshallsFeedback is Marshalls’ official customer survey. It aims to understand what customers like and dislike about their shopping experience. The survey typically appears on a receipt, with instructions to visit marshallsfeedback.com to participate.
Your feedback helps Marshalls improve store design, product selection, cleanliness, staff performance, checkout speed, and more. In return, respondents can enter a sweepstakes to win a $500 Marshalls gift card. It’s a simple way to be heard and rewarded.
Who Can Take the MarshallsFeedback Survey?
Not everyone is eligible. Here’s a simple breakdown:
- You must live in the U.S. or Puerto Rico.
- You must be at least 18 years old.
- A Marshalls receipt with a valid survey code is required.
- Employees of Marshalls and their relatives cannot participate.
- You can complete only one survey per household each month.
- You can receive only one gift card prize per year.
If you meet these conditions, you’re all set to take MarshallsFeedback!
What Do You Need to Take the Survey?
Before you start, make sure you have:
- Your Marshalls purchase receipt.
- A working internet device (phone, tablet, or computer).
- An internet connection.
- Ability to use English or Spanish.
If your receipt is lost or damaged, you can still enter via mail by sending a handwritten postcard with the required details. But online is faster and easier.
Step-by-Step: How to Complete the MarshallsFeedback Survey
Here’s how to take the survey online:
- Go to marshallsfeedback.com.
- Choose your language – English or Spanish.
- Enter the survey code, store number, date, and time from your Marshalls receipt.
- Click Start.
- Answer the brief questions honestly—from store appearance to staff friendliness.
- Rate each topic using clear scales (e.g., Good, Fair, Poor).
- After the questions, choose Yes to enter the sweepstakes.
- Provide your contact info (like email and phone).
- Submit your feedback.
- You’re done! You’ll see a confirmation screen showing your entry into the drawing.
Why Does Marshalls Offer This Survey?
Marshalls wants feedback to make stores better. Your opinions help them understand what works and what doesn’t—whether it’s merchandise placement, sales staff, pricing, or comfort.
Also, offering survey participants a chance to win a gift card encourages honest and helpful responses. It’s a win-win: you share your thoughts, and you may walk away with a $500 prize.
Top Tips for Filling Out MarshallsFeedback
To make sure your survey goes smoothly, try these tips:
- Keep your receipt tucked in your wallet right after shopping.
- Choose a quiet moment to focus so you can answer thoughtfully.
- Be honest. If something wasn’t great—like long lines or messy aisles—say so.
- Double-check your survey info before you submit.
- Save the final confirmation screen or take a photo to confirm entry.
Real examples show that thoughtful responses often feel rewarding—even if you don’t win. And Marshalls appreciates your time and honesty.
What Happens After You Submit?
Once you submit your MarshallsFeedback, here’s what follows:
- You’re entered into the sweepstakes for a chance to win a $500 gift card.
- You’ll see a confirmation screen—save this or write it down.
- Winners are typically announced monthly or quarterly.
- If you win, Marshalls will reach out via email or phone.
- You can use the gift card in stores or online.
Even if you don’t win, your feedback still matters and helps make future visits better.
Common Mistakes to Avoid
Some people face issues with MarshallsFeedback because of small mistakes. Watch out for:
- Entering incorrect receipt details like store number or code.
- Using an expired or handwritten-only receipt.
- Skipping language selection—this can interrupt the survey.
- Not clicking “Yes” to enter the sweepstakes.
- Forgetting to provide contact details.
Double-check these before submitting to make the process smooth.
Alternatives: How to Enter Without a Receipt
If your receipt is missing, you can still enter via mail. Here’s how:
- Write your name, address, phone, and email legibly on a postcard or paper (3” x 5”).
- Mail it in a standard envelope with proper postage to:
- Marshalls “Customer Satisfaction” Sweepstakes
- P.O. Box 154, Macedon, NY 14502-0154
Use clear handwriting, and remember: only one mail-in entry per monthly sweepstakes is allowed. It’ll take longer than online, so budget time accordingly.
How MarshallsUses Your Feedback
After taking MarshallsFeedback, your feedback gets combined with others and reviewed carefully. Common areas improved include:
- Tidier store layouts and better signage.
- Friendlier, more helpful staff.
- Faster checkout lines.
- Improved store cleanliness and lighting.
- Adjusted inventory based on customer preferences.
Because the survey focuses on your real experiences, it helps Marshalls update how they serve you and other shoppers.
FAQs About MarshallsFeedback
1. How often can I take the Marshalls Feedback survey?
You can take it once per household each month with a new valid receipt.
2. What is the reward for taking the survey?
You enter a sweepstake to win a $500 Marshalls gift card.
3. Do I need to make a purchase to participate?
Yes—you need a receipt with survey details, unless entering by mail.
4. Can non-U.S. residents enter the survey?
No, survey entries are only valid in the U.S. and Puerto Rico.
5. Is there a limit to how many times I can win?
Yes—one prize per household per year.
6. What languages is the survey in?
The survey is available in English and Spanish.
Final Thoughts
MarshallsFeedback is a small but powerful opportunity. You share your real thoughts, help Marshalls improve, and potentially win a nice gift card.
The process is simple, honest, and fair—just follow the steps and share your experience. Whether online or by mail, your feedback matters.
Next time you visit Marshalls, hold onto your receipt and head to marshallsfeedback.com. Your voice helps build better shopping experiences—and you might walk away with a $500 gift card. Sounds like a good deal!